No, all of our content and design is developed in-house by our team right here in the U.S.A. We believe this allows us to deliver high-quality content that aligns closely with your brand standards, industry regulations and audience expectations. This approach ensures that every project benefits from clear communication, cultural relevance and a deep understanding of compliance requirements specific to U.S.-regulated industries.

A single request is defined as one unique piece of content or design. For example, a blog post draft, an infographic, or a social media graphic set (up to five images) each count as individual requests. 

The average turnaround is 2 to 4 business days per project. However, more complex requests, such as multi-part content pieces or in-depth reports, may require additional time to ensure quality and compliance.

Absolutely! For example, if you need a blog post (content) and a corresponding infographic (design), you can request both. Each will be treated as an individual request to ensure high quality and alignment, and content will generally need approval before design work begins.

Each request undergoes a compliance review tailored to your industry standards. You may also provide internal policies to be included in this review process.

The number of active requests depends on your package level: Essential allows 1 active request, Growth allows 2 at a time, and Premium allows 3 at a time. Once a project is completed, the next request in the queue becomes active, ensuring continuous progress.

No, our plans are designed to be flexible, operating on a month-to-month basis after an initial 3-month commitment. This initial period allows us time to effectively onboard you, build a knowledge base tailored to your brand, and ensure we’re delivering content that aligns perfectly with your needs. After the first three months, you’re free to adjust, pause or cancel your subscription as needed.

Yes, all Aligned packages offer unlimited requests. However, only a set number of requests will be active at one time based on your subscription level, which helps us maintain quality and focus.

Yes, when a project requires both content and design, we first complete and submit the content for your approval. Once approved, the design component moves into the active queue to ensure alignment with the finalized content.

No, there is no limit on revisions with the Aligned program. We’re committed to ensuring each project meets your exact expectations, so we’ll continue revising the content or design until it aligns perfectly with your brand and goals.